I'm on the phone right now trying to cancel my Lingo VOIP phone line. I've got my AIM Phone Line which is more than adequate and works on my Comcast cable modem service.
The phone representative is doing a good job trying to keep me: down grade the service, one month free.
It wasn't a painful experience, I think my reason for canceling wasn't in their rebuttal book: I just don't need the service anymore.
He did tell me to take down my cancellation number, in case I needed to call back. I ask him, "Are you expecting me to have to call back?"
He laughed and said, "No, just in case."
Maybe I should be crying?
Next time you cancel something try, "I just don't need it anymore." It's probably not in a single rebuttal book.