Friday, January 22, 2010

Kindle Cover Design Issue

There must be a problem with the Kindle cover when I get an email sent to me months after purchase letting me know how to use it correctly.

How many things break or are damaged if you open them up backwards?

Dear Kindle User,
We’re sending this note to remind you about proper
attachment and use of your Kindle cover and about Amazon’s Kindle warranty. You
can view instructions and illustrations here:
THE COVERTo install the Kindle, open the cover and lay it on a flat surface.
Then insert the bottom attachment hook on the cover into the bottom slot on the
left edge of the Kindle. Rotate the Kindle to insert the top attachment hook.
Then slide the switch down slightly to lock the cover attachment hooks in
Be sure to place the Kindle flat on the cover during installation. Do
not tip the Kindle at an angle during installation, as that may cause the cover
attachment hooks to bend.
USING THE KINDLE COVERWhen using your Kindle with
the cover, be careful to open the front cover only. If you open the back cover
and pull the cover away from the Kindle, that may cause the attachment hooks to
bend and could result in cracking or other damage to the Kindle.
KINDLE WARRANTYYour Kindle is covered by a One-Year Limited Warranty you can
view here:
the attachment hooks on your cover have become bent, or your Kindle has
developed cracking or other damage near the location where the hooks connect to
the Kindle, please contact Kindle Support by phone or email regarding warranty
You can reach us via phone or e-mail through our website by
clicking the Contact Us button on our help pages at
or directly by calling one of these numbers:Inside the United States:
1-866-321-8851, Outside the United States: 1-206-266-0927.
For more
information, please see the Warranty Service section of the Kindle Return
Policies Help page:
Kindle Team